Karen’s Opinion

because My Opinion Counts

Archive for the ‘Our Business’


Patience Is Wearing Thin

I have just spent the past hour trying to figure out what size film to order for my fax machine. I thought I had the information saved but heck if I can find where I put it. Cartridge Finder makes it easy to figure out which cartridges are required for more than 10,000 different models of printer, copier, and fax machines. They even showed me which cartridge had the best price by checking merchant listings at PriceGrabber.com Why didn’t someone tell me about them an hour ago? All I had to do was type in the manufacturer of my fax machine and then choose the model number and my cartridge was there to order. Ahhh!

It Goes Over There

Today has been a bit hectic! I thought it would be simple to move our cable from one side of the room to the other side. Ha! It meant that someone would have to crawl into the icky dirty crawlspace. The hole is not very big to get into our crawl space. Maybe the builder thought that little people would always live in this house!

What started out as an easy project turned into a big deal. I didn’t know I was asking for the moon!

Let Your Customers Experience Live Chat

When I need help, I need help NOW! I am not a patient person and it is hard for me to have something broken and not know how to fix it. When my blog was down a few days ago, I waited to chat with a technician online. I could have emailed for support to help me but I like the idea of live chat. With live chat, I can be sure the technician understands my question. I can also give more information if they need it. I think live chat brings about results much faster.

Now, for a small monthly fee, any online business can have the same type of chat with their customers. By adding a single line of HTML to their site, they can offer LiveHuman support chat with customers! LiveHuman live chat is a great service to allow your customers to feel like they are buying from a real person and not a machine. Live Chat is a great feature to help potential buyers check out a product by asking questions. You can test drive LiveHuman for 7 days for free. When you see that the system works for your business, you can sign up for as low as $13 per operator for a yearly contract.

Working At Home

More and more people are working it out with their employers to be allowed to do their work at home. I was reading a blog a few days ago and found that the writer is going through some rough times. He is a stay at home dad and working from home as well. He has discovered that nap times are not long enough to get in a quality amount of work time.

Working at home can be a challenge. There certainly have to be rules that set up boundaries of time and space. It can be a challenge to meet those boundaries.

I often meet those same challenges. I certainly met my share of challenges when my kids were small. My children are grown now but when they were small it took a lot of patience from them and me to make the stay at home thing successful. They had to learn to wait while mommy was on the phone and sometimes had to make their own sandwich if I was with a customer. On the other hand, I could take time to play games and be with them. We baked a lot and they learned about cooking. I think that their love of reading may have come from seeing me read so much. I enjoyed being home when they walked in the door from a busy school day. It is all about finding a good balance.

AIM Promotes All of Us!

I am always looking for ways to improve. Whether it be in marketing or finding a new way to manage a hobby. That is why I am excited to have found that AIM Promote has added an important customizable upgrade to their CRM program. AIMPromote is offering this new feature in addition to features highly used by those in the competitive arena of marketing. The following press release will fill you in.

Traverse City, MI October 19th 2007 — AIMpromote, provider of lead management and customer relationship management software, has launched a significant upgrade to their CRM offering. The newly added white-label CRM software feature enhances the value that lead aggregators can offer to their lead purchasing customers. The enhanced reselling functionality provides an intuitive interface to completely manage the selling of a privately labeled CRM as their own.

Lead aggregators operate in the highly competitive B2B space, and need ways to add value to their offerings. Michael Myles, President and CEO of AIMpromote said “The significant added value provided by the AIMpromote white-label customer relationship software gives lead aggregators a way to differentiate themselves in what has become a highly commoditized market.” He went on to say that “this product also provides an easy way to leverage existing client bases to more rapidly increase sales.”

The close tie-in between the selling of leads and the powerful sales management functionality of the AIMpromote customer relationship software enables the end-users of the system to easily purchase leads that are then available to be worked directly in the system. There is no importing necessary. Billing is also consolidated, providing an easy way for the end-user to manage their funds and billing profile. The system has been designed from the ground-up to offer high levels of customizability and advanced functionality for everyone involved, while requiring little investment in time.

The CRM reselling and lead sales functions functionality includes the ability for lead aggregators and CRM software resellers to completely customize pricing, including setup fees, discounts, and free trials. This flexibility empowers the resellers of the system to enhance their profit margins as they see fit. The CRM reselling system allows lead aggregators and consultants the ability to brand their system with their own logo and contact information. Integrated Authorize.Net payment processing gives an interface to take credit cards automatically, and have the funds deposited directly into their bank accounts. The advanced accounting and reporting pages in the AIMpromote system give a top-down view of the business as a whole, as well as for each individual account.

The tiered approach that AIMpromote has taken to the reselling of their powerful customer relationship management software gives even the end-user clients the ability to also resell the system. The billing and accounting system automatically takes care of everything for them, even automatically setting up accounts. “The ease of use and flexibility of the AIMpromote CRM for those providing business-to-business consultation services and those selling leads has created an opportunity to significantly improve the bottom line, with very little time or expense,” said Matt Wolfe, Vice President of Operations for AIMpromote. Wolfe added, “The service and functionality of the system is unique in that customers are supported through an integrated support ticket system by their parent account. The end-users of the system will never know that the service they are using is being resold, or that the company from which they are licensing the software are not the actual manufacturers of the software. To them, it won’t be AIMpromote at all, it will be ‘ABC Software Company CRM’, or whatever name the company reselling the software chooses.”

About AIMpromote
AIMpromote leads the market in growth and technology for on-demand lead management and CRM reselling solutions. AIMpromotes enterprise lead management software empowers companies in any industry to more effectively generate, delegate, and report on leads and the teams that manage them. AIMpromote is the only solution that integrates detailed web analytics with sales and marketing analytics to provide a complete closed-loop view of the sales process. The AIMpromote lead management software offers a completely customized solution that can be tailored to fit any organization’s customer acquisition workflow. The unique combination of having the most functionality, and the lowest total cost of ownership, AIMpromote is the most cost effective solution for improving close rates and marketing efficiency.

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